PA Parent and Family Alliance is a non-profit organization that provides resources as well as one on one help to families who have children with behavioral, social, and educational challenges (3.1 K users visited the site in January, 2022 ).
Selecting the appropriate chatbot and integrating that into the site and getting enough users to conduct user testing.
Add in a chatbot to the website that will help find information on the info-heavy website Introduce Index page to catalog all PAPAFA pages Redesign Home page to better begin user flow experience Redesign Helpful Resources page to provide a more structured way of organizing information